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💰Conversion Stage • Playbook • Gated

Trial Activation Playbook

Get users to their "aha moment" faster. This playbook increased trial-to-paid conversion by 40-60% for our B2B SaaS clients.

What's Inside the Playbook

Aha Moment Definition Framework

Identify your product's "aha moment" through data analysis and user research

Day 0-7 Activation Sequence

Email + in-app messaging templates to guide users to first value within 7 days

Onboarding Checklist Builder

Create in-app checklists that drive key actions (users who complete = 3x conversion)

Trial Engagement Scoring Model

Score trial users by engagement level to prioritize sales outreach

Product Tour Best Practices

When to use tooltips, modals, videos, and interactive walkthroughs (backed by A/B tests)

Activation Milestone Triggers

Automated emails/messages triggered by specific user actions

Trial Extension Strategies

When and how to offer trial extensions (increases conversion by 20-30%)

Sales Handoff Workflow

Smooth transition from product-led to sales-assisted for high-value trials

Dormant Trial Recovery Campaigns

Re-engage users who signed up but never logged in (30-40% recovery rate)

Activation Metrics Dashboard

Track the right metrics: activation rate, time-to-value, feature adoption

Real Client Results

B2B SaaS Client ($199/month product):

18% → 29%

Trial-to-paid conversion

3.2 days

Reduced time-to-first-value

+$840K

Additional ARR in 6 months

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