🔄Retention Stage • Framework • Gated

Churn Prediction Framework

Identify at-risk customers before they cancel. This framework helped our clients reduce churn by 20-35% on average.

What You'll Get

Customer Health Score Calculator

Weighted scoring model based on usage, engagement, support tickets, and payment history

12 Leading Indicators of Churn

Data points that predict churn 30-60 days before it happens (not lagging indicators)

Risk Segmentation Model

Segment customers into High/Medium/Low risk buckets for targeted intervention

Intervention Playbook

Specific actions to take for each risk segment (emails, outreach, offers)

Cohort Analysis Template

Track retention by signup cohort to identify trends and test interventions

Win-Back Campaign Templates

Email sequences to re-engage churned customers (15-25% reactivation rate)

Exit Survey Framework

Learn WHY customers churn and fix root causes (not just treat symptoms)

Monthly Churn Review Template

Executive dashboard to track churn metrics and intervention effectiveness

-35%

Churn reduction (B2B SaaS)

+$2.1M

Saved ARR in first year

45 days

Average warning before churn

Enter your email to receive the complete framework + calculator. Start identifying at-risk customers today.